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Google Support Pages Start Defaulting to AI Chatbots

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Google is beginning to replace traditional support articles with "Ask Google Help," a Gemini-powered interface that summarizes documentation and lets users troubleshoot through a chatbot. 9to5Google reports: "Ask Google Help" will display a condensed version of the support article with direct troubleshooting steps, with the user then able to type in queries to have Gemini help figure out the next step forward. A "View Sources" button at the bottom of the AI response allows users to still access the original article, but direct links to any of these articles now defaults to the AI experience. An example can be seen below on the "Secure a hacked or compromised Google account" page that Google's own support account directed users to within the past few days. It can also be seen on the "Fix common issues with 2-Step Verification" page and, as far as we can tell, any support pages on the Google Account Help forum. Google, as of right now, appears to only be testing this on select support topics. The Google Pixel Help section, for instance, still defaults to articles, whereas the Google Chrome topic has also moved to the new experience. Beyond support pages alone, this new design also impacts the central hub, with links to topics no longer showing by default in exchange for an AI chatbot that helps you find the relevant page.

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InShaneee
2 hours ago
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Trump DHS Officials Asked CISA To Secretly Aquire and Hack a Voting Machine

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Longtime Slashdot reader fahrbot-bot shares a report from ProPublica: A few months into President Donald Trump's second term, political appointees at the Department of Homeland Security (DHS) wanted Cybersecurity and Infrastructure Security Agency (CISA) to secretly acquire a voting machine and hack it. The appointees wanted the Cybersecurity and Infrastructure Security Agency to procure the machine, examine it and report back the findings so they could be given to the White House, according to two former administration officials with knowledge of the request. The proposition was shocking to CISA's career staffers, according to one of the former officials. CISA typically worked to thwart hackers. Moreover, the agency had been directed not to alert the voting machine company if it uncovered flaws, contrary to its standard practices. The request made the CISA employees fear they were being asked to take part in political interference. "My thought was they could keep it in their back pocket to invalidate any [election] results they don't like," one of the former officials said. "This goes against everything CISA represents." [Or, perhaps do something worse?] The CISA employees repeatedly told the political appointees that their request was impossible, in part because the agents capable of pulling off such an operation had just been laid off by Elon Musk's Department of Government Efficiency (DOGE) initiative. The appointees eventually stopped pressing CISA. Though not acted on, the request shows how the Trump administration has tried to use the agency for its own ends while draining it of resources for one of its critical missions: protecting the nation's voting systems.

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InShaneee
21 hours ago
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Normal People author Sally Rooney says support for Palestine makes her books illegal in UK

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Best-selling Irish author Sally Rooney said on Wednesday that her books are essentially now banned from sale in the UK. The writer, whose novels Normal People and Conversations With Friends were both adapted into BBC series in 2020 and 2022 respectively, issued a statement claiming that her support of the group Palestine Action has made any royalty payments to her subject to “serious criminal offense.” In 2025, The British Parliament proscribed the group, which stages demonstrations and occasional acts of vandalism to protest Israel’s ongoing genocide in Gaza, as a “terrorist organization,” resulting in nearly 2,500 arrests of people peacefully expressing public sympathy with Palestine Action. 

As reported by The Independent, Rooney, who has long spoken out about the violence in Gaza and supplied financial support to Palestine Action, said in her statement, “I wrote an opinion piece expressing my intention to go on supporting Palestine Action, which is not a proscribed or otherwise prohibited group here in the Republic of Ireland. As a result, the fulfilment of contracts to publish my work in the UK could now constitute a serious criminal offence. After a process of consultation and deliberation, and with my full agreement, my publisher Faber has therefore determined that it can no longer supply my work within the UK.” Rooney had previously revealed that she would also no longer receive BBC royalties for the series based on her work, for similar reasons. 

The government’s choice to make simply wearing a “Palestine Action” T-shirt a criminal offense has brought widespread condemnation from human rights groups both within the UK and elsewhere, especially considering the recent rise in white supremacist, anti-immigrant violence. For the outspoken Rooney, the loss of revenue will not deter her vocal support of the Palestinian cause, as she concludes her statement, “I have made every effort to be honest with the public about my beliefs and intentions, and I am wholly prepared to accept the consequences.”



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InShaneee
6 days ago
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Ukraine claims Starlink is suddenly disrupting service for its military

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The aftermath of a Russian missile strike on October 12th, 2026 in Kyiv, Ukraine. | Photo by Andrew Kravchenko/Global Images Ukraine via Getty Images

Ukrainian officials claim SpaceX put new limits on its satellite internet service in the area without warning, disrupting the country's drone operations and missions, according to reports from Reuters and the Financial Times. The move comes just days after SpaceX CEO Elon Musk wrote on X that Ukrainian President Volodymyr Zelenskyy "has gone too far," in response to President Donald Trump's disapproval of Ukraine targeting Russian oil refineries.

"It is clear that this action is not coincidental and is related to the current political situation," Ukrainian defense tech advisor Serhii Beskrestnov writes on Telegram. Ukraine uses Starshield, …

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InShaneee
6 days ago
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Elon Musk has donated $276M to Republican midterm campaigns, reports say

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NPR's Michel Martin speaks with Casey Michel, author of "United States of Oligarchy," about reporting from several news outlets that Elon Musk has given $276 million to Republican groups since July.

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6 days ago
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Review: Naza

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the dark silhouette of two people on the roof or deck of a building at night with lit skyscrapers nearby

Naza in limited release in theaters

The post Review: <i>Naza</i> appeared first on Chicago Reader.

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InShaneee
6 days ago
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